Slippage / executionTranslated from Chinese
Doo Prime slippage
Severe slippage caused the client’s account to be liquidated.
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Warnings & complaints
Investor complaints and risk alerts
Complaints filed by investors about firms in our coverage. Check the firm’s licence records before you send money.
Coverage: Stock brokers, investment platforms and wealth managers
- Investor complaints
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Investor complaints
Showing 4 of 4
Complaints are reproduced as submitted to the original source. They are allegations, not established facts, and the complainants’ identities have not been verified.
Slippage / executionTranslated from Chinese
Slippage
At 8:30 pm on 28 May 2024 there was a US data release. My stop-loss was set at 2338, and after the release the high was only 2337.24, yet my position had already been closed automatically.
About Emperor Capital GroupLicence records →
Slippage / executionTranslated from Chinese
XS force-closed my orders over a “system fault”, then refused responsibility
On 20 August last year I held normal positions — 0.5 lots of Bitcoin, 0.1 lots of gold and 0.1 lots of crude oil — when all of them were suddenly closed without notice, even though the market was calm and my balance was sufficient. Customer service did not reply for three days, then said it was a “system problem” but refused compensation. They ignored my request to restore the orders or cover the loss.
About XSLicence records →
Alleged scam
The "financial advisor" I met through Telegram ruined my life!
This platform called WeTrade targeted me through a Telegram group, using fake regulatory licenses and celebrity endorsement photos to gain trust. Initially, a $5,000 "trial order" turned into $8,000 in just three days, but after I increased my investment to $50,000, the so-called...
About Emperor Capital GroupLicence records →
Warnings and complaints come from an imported dataset and have not been checked against the issuing regulator or the complainant. Complaints originally written in Chinese appear only after an editor has reviewed an English translation.